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July 23, 2015 08:59:56 AM
In reply to Avery, Anderson
Welcome to TD Helps, Avery and thanks for submitting your question today. We're sorry that you're having trouble while on vacation, but would be glad to get you going in the right direction.
As you've mentioned that your online account has become locked, please note that in order to assist you we'll need to speak with you by phone or at a TD Bank Store. We understand that you may not have been able to connect with us by phone at this time, when you're able to call us, please call our dedicated Banking Specialist directly 24/7 at 1-856-751-9000 or collect with operator assistance from a land line phone at 1-215-569-0518 since you're outside of the country. Once one of our Banking Specialists verifies your account information, we'll be glad to unlock your account for you.
Please note that we would like to assist you directly, however, we do not have access to your personal information since this is considered an unsecured forum.
Let us know how else we can assist you, Avery and take care. We hope you enjoy the rest of your vacation.
Brian M., Mount Laurel
July 23, 2015 09:00:31 AM