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I need to make sure the pending charges are erased on my credit card as I didn't make them and now my card won't work. What can I do or who can I speak with to fix this? I also recently moved to California but my TD branch is Moorestown, NJ. I did notify the bank of my location change before moving.
Emma, Studio City, CA
April 16, 2015 05:50:20 PM
In reply to Emma, Studio City, CA
Welcome to TD Helps, Emma.
It's always a good practice to monitor your account and we're glad to see you've been doing just that! We recommend you to reach out to TD Card Services directly at 888-561-8861 for further assistance and our Specialists are available 24/7.
If you are referring to transactions on your TD Debit Card, we would invite you to reach out to our Banking Specialists, who are available 24/7 at 888-751-9000. After verification, a Specialist would be glad to help review the transactions with you.
We apologize as we would love to assist directly, we do not have access to account/personal information as this unsecured forum.
Hope you can get the situation resolved as soon as possible, Emma. Enjoy the rest of your night!
Justin B, Mount Laurel
April 16, 2015 05:55:01 PM