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Are there any partner banks, atms, or anything I could use to avoid foreign transaction fees?
August 6, 2015 09:12:44 AM
In reply to Christie, Boothwyn
Hey, Christie, thanks for joining us today. We appreciate your inquiry and would be glad to help.
Currently TD Bank is not affiliated with any banks in Spain; however, we are happy to inform you that you can use your TD Visa debit card at any locations that accept VISA across the globe! While you are away, you can also make ATM withdrawals from any machine that displays the VISA or NYCE logo. Please note; each time a Non-TD Bank ATM is utilized, including international ATMs, a non-TD ATM fee may apply depending on your account type. For more information on our fee schedule, please take a look here: http://bit.ly/1cTejgt. Please keep in mind that you also may be assessed an additional fee (surcharge) at the time of your withdrawal. This fee is set by the machine owner and not associated with TD Bank. We'd like to share with you that we do have some deposit account products either will waive non-TD ATM fees or receive unlimited ATM surcharge refunds. For more information, please refer to the fee schedule provided above.
Also, at this time, TD Bank is not charging international transactions fees when making purchases with your TD debit card outside of the U.S.
To make sure you do not experience any acceptance issues, we recommend placing a travel notification on your account before you leave for your trip. You can do so anytime by calling our 24/7 Customer Service line at 888-751-9000. If you are already in Spain, to connect with us from outside the US, please dial 856-751-9000 or 215-569-0518 via landline with an operator's assistance.
If you are enrolled in Online Banking, you can submit your travel notification via secure message. To send a secured message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center.” In your message, please include the dates and destination(s) you will be traveling. If you are not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number and e-mail address. Once you have successfully enrolled, you will have immediate access to your account(s).
When you place travel notifications, it makes us aware of foreign transactions on your account and help monitor your account's security. While traveling, we also recommend carrying more than one method of payment, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc .
If you have a TD Visa Credit Card, please call us at 1-888-561-8861 to place your travel notification 24/7 with a TD Card Services Representative. You may dial 706-644-3266 while in Spain to connect with a TD Credit card Specialist. They'll be happy to answer any questions you may have about international transactions fees as well.
If you have any other questions, please do not hesitate to let us know. Have a great day!
Yen D, Mount Laurel
August 6, 2015 09:17:24 AM