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Everytime I make a transaction that would cause me to overdraft, it should be blocked. Can I have help please?
Monika, King of Prussia
January 26, 2015 01:49:56 PM
Saving & Managing Your Money
1 person recommended this |
In reply to Monika, King of Prussia
Thanks for reaching out to us and sorry to hear about any difficulties you're having with your account, Monika. We'll certainly chat with you about this to see how we can help.
First, since you mentioned that you should have overdraft protection, we invite you to take a look here: http://bit.ly/1AlDFOr for more information regarding the overdraft options available through TD Bank.
If you're currently using our overdraft service called TD Debit Card Advance, which is mentioned at the link above, please note that this is optional overdraft service we offer with our Checking accounts that may help you avoid debit card declines. If your account is enrolled in this service, we may allow you to authorize ATM transactions or debit card purchases even if you don't have enough money available in your account.
If you're currently using this feature, we ask that you take a look here: http://bit.ly/1voNBCy for more details and also here: http://bit.ly/Yv0ulC for more specific information.
Traditional forms of overdraft protection are typically a linked Savings or line of credit which can be accessed for funds should the linked Checking account become overdrawn. Descriptions of these options can also be found at the first link mentioned above. To view all of these together, take a look here: http://bit.ly/1lx9Xko.
To review your account and determine which overdraft option you may have, and for additional assistance with your account, we invite you to give one of our dedicated Banking Specialists a call. For your convenience, they are available 24/7 at 888-751-9000 and can review your account with you in further details at that time. Please keep in mind that we would like to assist you directly here; however, we don't have access to your account information as this is considered an unsecured forum.
Or, if you'll be nearby one of our Stores, feel free to stop in during our extended lobby hours. If you click here: http://bit.ly/TDStores, you can find the TD Bank Store and lobby hours nearest you.
We hope this helps with your account, Monika. Please let us know about any questions and have a good one.
Kristen P, Mount Laurel
January 26, 2015 01:52:29 PM