Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
AAaron, las vegas
September 4, 2015 07:34:41 PM
Borrowing & Managing Your Credit
1 person recommended this |
In reply to AAaron, las vegas
Hey there Aaron!
Thanks for joining us here on TD Helps tonight. Welcome to the forum!
We'd like to let you know that we have two possible lending entities for an auto loan with us – your loan would either be held with us here at TD Bank, N.A., or with our partners at TD Auto Finance.
We think you might have your loan via TD Auto Finance, since we notice that you're outside our East coast footprint, so we'll provide that info for you first. To get in touch with TD Auto Finance about a lien release, you can reach a Auto Finance Representative directly at 800-556-8172. For your convenience, they are available Monday through Friday, 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm to help. Please also feel free to check out their site here: http://bit.ly/1GaNthy, which might help you find more info.
On the other hand, Aaron, if your auto loan is with us here at TD Bank, you have a couple of options for your lien release. First, you're able to obtain a copy of this documentation via fax. You can fax the following information to our Consumer Release Department at 207-755-4245:
• Your full name, address, and Social Security number
• The account number, if it is available
• The year, make, model and VIN, and the date it was paid off, if available
• Your request for a Release of Lien
• Your signature
We also recommend including your contact telephone number and your return fax number so that we can assist you as efficiently as possible. Please keep in mind that you'll typically receive your documents within 3-5 business days.
If you prefer, you're also welcome to give us a call to place your request. Our Financial Solutions Group Specialists are available 24/7 at 800-937-5020, who can take your request by phone and have this documentation mailed out to you at the address on file. If you'll be receiving the release of lien paperwork via mail, please allow additional time for mailing, typically 5-7 business days.
We hope this will help, Aaron.
All the best to you and have a great holiday weekend!
Kristen P, Mount Laurel
September 4, 2015 07:37:59 PM
1 person recommended this