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I'm trying to cancel my paper statements from my small business checking account on my mobile device can't seem to do it what do I do?
December 12, 2015 06:58:26 PM
In reply to Daniel, Groveland
Thanks for stopping by TD Helps, Daniel! We'll be happy to provide the information on how to go paperless.
In order to change your monthly statement preference to paperless, you must first be logged into TD Bank online from our full website. After you have enrolled in Online Banking, you can view your account and change your statement settings right away.
To enroll for paperless statements, please follow these steps below:
- Please click on the “Customer Service” tab
-Select the “Online Statement Settings” link which is located under the self-service portion (it will be the sixth link down) or in the "Help & Related Tasks" box (which is located on the left side of the page).
-Please select the account(s) you would like to enroll for Online Statements. Make sure the email address on file is correct.
-You will then be asked to read the “Online (Paperless) Statement Customer Agreement” and the “Hardware and Software Requirements." Once you have opened and reviewed the two documents needed, please check mark the two boxes and select “Save Changes."
When your statements become available for viewing, you will now receive an email notification to the email address you previously selected. To view a copy of your statements, please select the "Statements" tab under "Account History."
If you have any questions or difficulties, please contact our Digital Banking Team at 800-493-7562.
We're always here to help, feel free to reach out to us if you have any further questions! Take care.
Shanika A, Mount Laurel
December 12, 2015 06:58:48 PM