Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
January 29, 2015 01:56:30 PM
In reply to Michelle, Philadelphia
Welcome to TD Helps, Michelle. Thank you for coming to us with your question.
Generally speaking, you cannot deposit a check online into another person's account. However we do have the option of sending money via Online Banking, with our Bill Pay feature, as well as Person-to-Person Payments.
If you do not already have an Online Banking account set up, and you have an ATM/Debit Card and Social Security number you may fill out the online application to access your personal account(s). Please visit http://bit.ly/1lU2qfY to enroll for TD Bank Online Banking. Once there, you will need to choose Personal from the drop down box. Next, you'll have to accept the Online Banking Agreement. Then, we'll ask you to enter in your personal information (Name, Social Security number, account number, etc.) and finally, you will have to set up three security questions. After those 3 steps are completed, you will have immediate access to your account(s) online.
Once you are all set up, and logged in you can sign up for Popmoney to make Person-to-Person Payments, simply and securely, with several delivery options. You may click on the tab at the top of the page titled "Person-to-Person Payments." You will then be asked to accept the user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you. Next we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete you’ll be ready to send the payment!
You will have two delivery options when sending a Person-to-Person payment; there is the three business day option and the next business day delivery. Please note, the next day delivery option is not available for Savings accounts. To qualify for the next day delivery option, you must wait 90 days from your first successful 3-day transfer and must not have had any transactions that overdrew your account in the past 90 days. You’re welcome to check out http://bit.ly/1jXKYqq for all of the exciting details. Please note; fees may apply for this service. For the Transfers Terms and Conditions please see: http://bit.ly/1pADlWD, and for more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
Once enrolled, you'll be able set up your contacts with any (or all) of the delivery methods enabled, e-mail address, mobile phone number (for text message delivery) or account number. For text and e-mail delivery, the recipient will receive built-in directions on how to claim the money you've sent. You can add a personal message or even an electronic greeting card to accompany the money you're sending!
Lastly, you do have the option of sending a Personal Check with our Online Bill Pay feature.
First you would have to log into your Online Banking account by clicking here: http://bit.ly/1eaISlq. Then you will have to select the "Bill Pay" tab. You will then be asked to accept the Bill Pay user agreement. Once accepted, you can then immediately begin scheduling your bills! We invite you to take a look at our Bill Pay FAQs by clicking here: http://bit.ly/1gWIrp7.
When sending a bill payment to an individual, they will receive a check that is drawn on your account. A check is created by Bill Pay and then mailed to the Biller’s mailing address. Just like checks you write yourself, money will be withdrawn from your account when the check is cashed by the Biller.
When you open the payment calendar, you will see available Pay Dates in blue. In most cases, if your first available Pay Date is the next business day, the payment will be sent electronically. In most cases, if the earliest available payment date is not the next business day, a Laser Draft will be issued to the Biller.
If you have trouble completing any of these transfers or bill payments, please contact us directly. If you do not hold an account with us or if this is pertaining to a TD Customer's account we ask that you have the TD Customer contact us directly. You may do so 24/7 at 800-493-7562 and speak to our Tech Support Specialists. After account verification, they will be able to assist with all of the Online Banking needs. If you prefer to speak with someone in person, you may visit a TD Store during lobby hours. For hours and locations near you, please visit http://bit.ly/TDStores.
We hope this helps Michelle. Have a wonderful day!
LiShu R, Mount Laurel
January 29, 2015 01:57:39 PM