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June 17, 2015 04:21:25 PM
In reply to shawn, melrose
Welcome to TD Helps, Shawn. We'd be glad to help you find your lean balance.
The easiest and quickest way to get more information on your current loan balance or obtain a payoff is to contact one of our Financial Solutions Group Specialists 24/7 at 800-937-5020.
You're also welcome to stop by any TD Store during lobby hours for assistance. To find a Store near you, please visit http://bit.ly/TDStores.
If you'd like, you may also view your loan balance via Online Banking. If you already have Online Banking, you may request to add your loan to be viewed alongside your other accounts. If you're not already enrolled for Online Banking and have an ATM/Debit Card and your Social Security number, you may fill out the online application to access your personal account(s). Please visit http://bit.ly/1lU2qfY to enroll for TD Bank Online Banking.
If you only have this loan with us or do not have an ATM/Visa Debit Card, you may contact us 24/7 by using the number above for assistance with enrollment. This will allow you to view your loan balance and payment information at your convenience.
Once you are using our Online Banking service, you also have the option to send a Secure Message with any loan inquiry you may have. After logging in, you can visit the "Customer Service" tab, and then choose the "Send a Message" link and we will be happy to respond.
If your Auto Loan is through TD Auto Finance, you may contact a TD Auto Finance Representative for your loan balance. They are available Monday through Friday 8:00AM to 10:00PM and Saturday 8:00AM to 7:00PM at 1-800-556-8172 to help you.
We hope to hear from you soon, Shawn and have a great afternoon.
Megan K, Mount Laurel
June 17, 2015 04:22:42 PM