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Do you have a phone number for your ACH Department?
Daniel, Mount Pleasant
April 22, 2015 09:42:25 AM
1 person recommended this |
In reply to Daniel, Mount Pleasant
Welcome to the TD Helps community, Daniel. It'll be our pleasure to provide you with more information.
To better assist you, we recommend you connect with us at 888-751-9000, Monday – Friday 8:30AM – 5:00PM. Upon proper account verification, we'll be glad to answer any of your questions regarding ACH transactions. If you have any other banking related questions please reach out to us 24/7 at the same number listed above.
We look forward to your call, Daniel and please enjoy your day!
Colleen B, Mount Laurel
April 22, 2015 09:42:59 AM
I got a call Friday from them and they tried to get me set up with my home computer and they told me they would complete it on Monday June 22. They called today while I was at the hospital and left me a number. I called the number and they keep hanging up. The number is 1-8444391542. They charged my credit card $349.99, is this a scam or not? This started out with a call to customer service who transferred me to Global Mind IT S Reason XXXXXXXXXX. I never got axcess to your online banking connected on my home computer and I want a refund. If you want to call me my number is on file.
Myron, Reading, Pa
June 24, 2015 07:50:31 PM
In reply to Myron, Reading, Pa
Thank you for reaching out to us on TD Helps, Myron. We'd be glad to point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to call us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be glad to assist you with the transaction you've referenced.
If you prefer to speak with a Representative in person, feel free to visit us during lobby hours at any TD Store. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Myron and have a good day.
Megan K, Mount Laurel
June 24, 2015 07:51:15 PM
1 person recommended this