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there was an auto withdrawal from my checking account and I don't know who it went to.
August 23, 2016 07:43:18 AM
In reply to susan, springfield
Thanks for dropping by on TD Helps, Susan. We'd like to guide you in the right direction for further assistance.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since TD Helps is considered an unsecured forum. In order for us to assist you further, please feel free to call 888-751-9000, 24/7 and speak with one of our Banking Specialists. After account verification, they'd be more than happy to review your account transaction with you, provide more information on the transactions in question and provide any possible solutions to help you recover the funds if it is determined that the transaction is unauthorized. If you wish to visit us in person, please stop by and see us at any of your local TD Bank Store, during lobby hours with your valid photo ID for assistance. For a list of the Store locations, hours and telephone numbers, please visit here: http://go.td.com/1f9DSJR.
If you are enrolled for online banking, you may also send a secure message using www.tdbank.com. To send a Secure Message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://go.td.com/1rvBmq8 and send a secure message.
Thanks again for visiting us today, Susan. Hope to hear from you soon! Take care.
LiShu R, Mount Laurel
August 23, 2016 07:44:41 AM