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May 10, 2015 07:02:13 PM
In reply to amy, tampa
Good evening, Amy and thanks for checking in with us on TD Helps! We`re sorry about any online troubles and would be glad to help you today.
If you`re trying to access Online Banking for your TD Bank account, please note that you`ll have three login attempts before your account will become locked.
If you haven`t exceeded this amount of tries yet and you know your user name, you can reset your password by following this link: http://bit.ly/1eaISlq. Once you're at the Log In page, please click on the "Forgot your Password?" link that is located under the password field. Select the account type and type your user name. You will then be asked to answer two security questions. When you successfully answer the questions given, you can update your password.
If you`ve tried logging in three times with no luck, don`t worry! Feel free to contact one of our Banking Specialists 24/7 at 888-751-9000. They will be able to help you reset your account access. You can also stop in at your local TD Bank Store, where a Customer Service Representative will be able to assist. Please visit here: http://bit.ly/TDStores for Store locations and hours near you.
We hope this helps, Amy! Feel free to reply on TD Helps with any follow up questions and have a great night.
Kristen P, Mount Laurel
May 10, 2015 07:03:06 PM