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Angie, Rocky Point
September 29, 2017 01:38:45 PM
In reply to Angie, Rocky Point
Good afternoon, Angie.
We're sorry to hear that you're having trouble making a purchase, and so that we can better assist you, we ask that you connect with us directly.
If you were attempting to use your TD Bank VISA Debit Card, you're welcome to connect with a Banking Specialist, 24/7, by calling 1-888-751-9000. You may also, as always, visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
Additionally, if you have access to your Online Banking, you may also send us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
If you attempted to make your purchase using your TD Bank VISA Credit Card, we ask that you connect with a Credit Card Specialist directly. They are also available 24 hours a day, 7 days a week, and can be reached by calling 866-686-4708.
We're sorry we couldn't further assist you today; however, please understand that at this time, TD Helps is not considered a secure forum of contact, and because of this, we do not have access to your account or personal information.
Thanks for stopping by today, Angie, and enjoy the start to your weekend.
Brittany M, Mount Laurel
September 29, 2017 01:39:09 PM