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I'm trying to pay for something through online, but I can't. Do you know why? Can you help me to solve this problem please?
May 17, 2017 07:36:43 AM
In reply to Nadhir, Bronx
We're sorry to hear that you're having trouble, Nadhir. We'd be glad to point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon and have a good day, Nadhir.
Megan K, Mount Laurel
May 17, 2017 07:36:53 AM