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October 13, 2015 10:46:04 AM
1 person recommended this |
In reply to Steve, Beverly
Thanks for joining us here at TD Helps, Steve.
As you mentioned the last activity on the account you are inquiring about was a few years ago. We'd like to let you know that when TD Accounts have no activity for a certain amount of time, it could be dormant. Please see the article listed here: http://1.usa.gov/1ED20S9, which reviews information about abandoned or unclaimed accounts in the US. Please keep in mind that once an account becomes dormant, it can be turned over to the State in which the account was opened after a 3 or 5 years of no activity, depending on your location.
Please note that if this has occurred with your account, you'll be able to contact the State to claim the funds. There is no time limit to do this. You may be able to locate the contact information via your State's website, or you're welcome to contact us and we'll be able to provide that info over the phone.
To best assist you with your account, we recommend connecting with our Stores directly. Please feel free to visit us during lobby hours for additional assistance. For Store hours, please check out: http://bit.ly/TDStores.
Please understand that although we would like to assist you directly, we do not have access to your account information as TD Helps is considered an unsecured site.
We hope this helps and please let us know if you need anything else.
Yen D, Mount Laurel
October 13, 2015 10:46:55 AM
1 person recommended this