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I just opened my account yesterday and made a deposit today trying to transfer money to a friend it says failed
Gary, Washington DC
October 26, 2017 03:51:27 PM
In reply to Gary, Washington DC
Hi Gary! Thanks for reaching out to us.
We're sorry to hear that you've been unable to send money to your friend. This can often be due to an incorrect email address or phone number. We recommend confirming the email address or phone number that your friend used for enrolling with this service to ensure that it's being sent to them. In additions, their account and debit card must both be active and enrolled in this service.
We'd also be glad to take a look at your transfer attempt to see if there's information as to why it failed. As TD Helps is considered an unsecure forum, we do not have access to specific account information. Please give our Tech Support Team a call 24/7 at 800-493-7562 or stop in to see us at a local TD Bank Store. To find one near you, please click here: https://go.td.com/1nq31dc.
We look forward to hearing from you soon, Gary! Take care.
Candice A, Mount Laurel
October 26, 2017 03:52:35 PM