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mercantile bank from 2004. The loan has been paid many years ago. Due to the amount of years that have passed I have very little documentation on that part. Like I said it has been paid in full many years ago. The bank even sent us the title, but it cant be found. I was ordering a replacement when I saw the Florida DMV lien notice. How can I get this cleared up. I don't have an account number but I do have the VIN. xxx
January 6, 2016 05:16:45 PM
In reply to Michelle, Melbourne
Thank you for stopping by TD Helps, Michelle! We'll be sure to point you in the right direction regarding your lien question.
If your auto loan was through TD Bank, please give us a call 24/7 at 800-937-5020 or visit us at any TD Bank during lobby hours. If you choose to give us a call, one of our Financial Solutions Group Specialists can have the lien release mailed out to you at the address on file. If you'll be receiving the release of lien paperwork via mail, please allow additional time for mailing, typically a 5-7 day turnaround.
Please note that if your auto loan was financed via TD Auto Finance, please contact a TD Auto Finance Representative for instructions to obtain your Release of Lien. They are available Monday through Friday 8:00 am to 10:00 pm and Saturday, 8:00 am to 7:00 pm at 800-556-8172 to help you.
We hope this information helps and have a good evening, Michelle! Take care.
Katherine G, Mount Laurel
January 6, 2016 05:24:33 PM