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September 23, 2016 I deposit a check off chase bank given to me by friend as a payment. I want a copy of the check that I deposit through ATM. It's important that I collect that copy in next couple hours. So what I Can do about it.? Please help.
October 12, 2016 07:03:31 AM
In reply to Mohammed, Brooklyn
Thanks for joining us on TD Helps, Mohammed. We'd be glad to point you in the right direction.
Please know that TD Helps is considered an unsecured forum. Because of this, we do not have access to your account/personal information to assist you. We apologize for any inconvenience this may cause.
To obtain a copy of a deposit you've made, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Keep in mind that there may be fees associated with ordering a deposit copy. Take a look here: http://go.td.com/1cTejgt to view our fee schedule.
We hope to hear from you soon, Mohammed. Have a good day.
Megan K, Mount Laurel
October 12, 2016 07:03:48 AM