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So I had bought a groupon using an older card which was deactivated due to upgrade to a chip card. Just today I received a refund for that purchase and they refunded it to the card that I used for purchase, but it is now deactivated. Can that refund be transferred to my current card or bank account.
Thanks in Advance!
Kalgi, Wallingford, PA
November 2, 2016 03:38:31 PM
In reply to Kalgi, Wallingford, PA
Great question, Kalgi, and thanks for looking to TD Helps for your answer. We are happy to assist you!
Debit card credits may still post from an old card number. Please allow up to 10 business days from the date of refund to post to your account. If your credit has not been delivered within this approximate time frame, please contact Customer Service either by secure email via your online banking profile, telephone at (888)751-9000 or by visiting your nearest TD Bank location. To find a Store hear you please view our locator found here: http://go.td.com/1f9DSJR.
We may have to manually post the credit to your account if it does not post to the account within the 10 business day timeframe.
We hope this helps. Have a great one!
Customer Service Team, Mount Laurel
November 2, 2016 03:39:21 PM