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A deposit was made and the total was incorrect and its cleared through the bank. How do I fix this?
January 19, 2018 11:03:03 AM
In reply to Tom, Framingham
We're sorry to hear about this, Tom, and we'll be sure to provide ways to have this updated!
To best assist with updating an incorrect deposit amount, we encourage you to reach out to a Banking Specialist directly.
To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for online access, you can send a secure message. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
Please know that we would like to update this for you directly however TD Helps is considered an unsecured forum. Because of this we do not have access to your account/personal information.
We hope to hear from you soon, Tom. Take care.
Megan K, Mount Laurel
January 19, 2018 11:03:32 AM