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I'm in Aruba and none of the stores or atms are accepting my card. I need money asap. Please help!
January 17, 2015 06:26:12 PM
In reply to Christopher, Woburn
Good evening and thanks for reaching out to us on TD Helps, Christopher. We're quite sorry for your situation and we'd like to help you.
Please contact our 24/7 Customer Service line from outside the US at 1-856-751-9000 or by dialing 00+1-215-569-0518 from a non-mobile telephone to have a Customer Service Representative place a travel notification on your accounts, if you haven't done so already. Once your account is notated, TD Bank will then be aware of your current and future locations and this will greatly reduce any service interruption.
You may also send a Secured Message for assistance through Online Banking as well. If you are not enrolled in Online Banking, please click here: http://bit.ly/1lU2qfY. Once you are enrolled, please sign into your account and click on the Customer Service tab and then select Send a Message. If you choose this option, please include the exact travel dates, destinations and any connecting flights, if applicable.
Feel free to check out: http://bit.ly/1gDrDYu and here: http://bit.ly/1ltwDDc for international travel tips and frequently asked questions.
We hope this helps and please let us know if you have any additional questions, Christopher. Take care and enjoy the rest of your trip!
Katherine G, Mount Laurel
January 17, 2015 06:27:49 PM