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kristi corporation account no XXXXXXXX made usd 21700 payment to cma cgm puerto rico llc account no XXXXXXXX on 13/6/2017.
we havent received the wt yet. though kristi says payment done .
kindly advise where is the payment
piyush, puerto rico
June 19, 2017 11:12:21 AM
In reply to piyush, puerto rico
This does sound concerning, Piyush, and we'd be glad to discuss wires with you.
First, we recommend reaching out to the sender directly to determine if they've been notified of any issues or returns on their end. We understand that they may bank with TD however we're unable to share any account information with non-authorized signers for security reasons.
If the sender has not been notified of any issues or returns on our end, you're able to suggest they place a trace on the wire specifically. A trace will determine where the funds are and if any information used during sending was inaccurate.
Our Customer is able to reach us 24/7 at 888-751-9000 or inquire at any TD Store.
We apologize for any inconvenience, Piyush, and we hope to hear from the sender soon. Take care.
Megan K, Mount Laurel
June 19, 2017 11:12:55 AM