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For some reason, i am getting an error message when I try to connect quicken to my TD accounts. I recently changed my password and am entering the new password but it is not connecting. Can you help?
March 23, 2015 12:20:00 PM
In reply to Anne, Southington
It is a pleasure to have you here on TD Helps, Anne.
TD Bank Online supports a direct connection to versions of Quicken 2011 or newer and QuickBooks for Windows 2011 and newer. This applies to both Personal and Business accounts. You'll find all the details here: http://bit.ly/VWiinn. This link reviews the benefits of QuickBooks or Quicken and how to synchronize the system to your Online Banking account. Check out: http://bit.ly/1rdJX0S as this provides additional information such as Frequently Asked Questions and a Step-By-Step guide on how to update QuickBooks or Quicken on your computer.
In addition, we invite you to follow here: http://bit.ly/1DnEBCH for troubleshooting your Quicken access with our website.
If you need any additional detailed assistance with your TD Bank Online account, please feel free to contact our Tech Support Team 24/7 at 800-493-7562 or you may also visit us at a Store during lobby hours. To take a look at locations near you and their hours please visit http://bit.ly/TDStores. We will be able to assist you further upon proper verification of your accounts(s).
Keep in mind that if you are experiencing difficulties with your Quicken account, we recommend you contacting Quicken directly to provide other options and troubleshoot any accessibility issues that you may be experiencing.
We hope this helps!
Brian M., Mount Laurel
March 23, 2015 12:21:45 PM