Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I was looking at your card. My purpose was to have family members able to electronically be able to be load funds on to my children's cards. We live away from all family members.
Brandy, 29 Palms
September 14, 2017 10:50:45 AM
In reply to Brandy, 29 Palms
Hi Brandy. Thanks for visiting us today!
It sounds like you're interested in the TD Go Card! Thanks for considering us for your teen's debit card!
Great news! With the TD Go Card, you can invite family and friends to add funds to the account. Once the card has been opened and online access set up, you can log into the TD Go Card Account and invite others by email. The email they'll receive will have a unique code that they'll use to enroll. Once enrolled, they'll be able to start adding money right away!
We invite you to check out info about our TD Go Card here: https://go.td.com/2wrU7Qp. We also have a great FAQ page with lots of additional info, including inviting family and friends to add funds to the card. You can find that by clicking here: https://go.td.com/2akXG4S.
We hope this info helps, Brandy. If you have any additional questions, please don't hesitate to give our TD Go Card Services Team a call 24/7 at 855-219-8050 or stop in to see us at any of our Stores. To find one near you, please click here: https://go.td.com/1nq31dc.
We hope you're having a great day, Brandy!
Candice A, Mount Laurel
September 14, 2017 10:51:38 AM
In reply to Candice, Mount Laurel
They family members do not have to me a member to your bank or have an account. They can use their own visa or MasterCard to load funds?
Brandy, 29 Palms
September 14, 2017 01:58:54 PM
Welcome back, Brandy.
At this time, when you opt to invite family members or friends to add funds to a TD Go Card, they will need to do so from either a TD Bank Debit Card, or a TD Bank Credit Card. We apologize for any inconvenience as funds will not be able to be added from another financial institution; however, we'll be happy to pass this along to the proper department for future enhancements.
Should your family members wish to open a TD Credit Card or take a look at the current Checking accounts we offer, we'll be happy to provide you with additional information.
We have a few Credit Cards available, depending on their needs, and they're welcome to check out the link here: https://go.td.com/1XHj0Dq for more information. Should they wish to apply, they can simply click on the orange 'Apply Now' button below the card of their choosing. They would also have the option of calling 888-561-8861 to speak with a Credit Card Specialist, 24/7, or visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If they're interested in opening a Checking account, they can use the link here: https://go.td.com/2eQORxu to view the current products we offer. We also offer Savings accounts, which can be found here: https://go.td.com/2bSlkVn; however, if they are interested in obtaining a Debit Card, a Checking account may better fit their needs. If they're having trouble deciding, they're welcome to use our Selector Tool by clicking here: https://go.td.com/2sx4N2E which can help by making a personalized recommendation.
Should they wish to open an account, similar to a Credit Card, they can simply click the orange 'Open Account' below the account of their choosing, call and speak with a Banking Specialist at 1-888-751-9000, or they may also visit a TD Store location, during lobby hours. To find their nearest TD Store location, they're welcome to use the second link provided above.
We sincerely hope this clears up any confusion, Brandy! Have a great rest of your day!
Brittany M, Mount Laurel
September 14, 2017 01:59:25 PM