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I know I'm able to check my online statements. But I do make frequent purchases on a day to day basis. So I don't keep up with all of them. So I may forget some. And my online statements are sometimes 2 days behind. So I was wondering do you guys have something set up to where I can receive text messages when my card is being used?
Frances, Queens Village
September 26, 2015 10:58:48 AM
1 person recommended this |
In reply to Frances, Queens Village
Great to have you here on TD Helps, Frances. We'll be glad to discuss alerts with you.
First, we'd like to thank you for taking the time to connect with us about this matter. We are always happy to receive feedback in order to provide a comfortable and convenient banking experience for all of our Customers.
Right now, TD Bank offers email alerts for your account that can be set up via Online Banking. One of the alerts you can set up is a balance alert. Although we don't offer specific transaction alerts at this time, you'll be able to select a high- or low-balance amount and when that threshold is met, you'll receive an email from us.
You can view more information on how to set these alerts by logging into your Online Banking here: http://bit.ly/1eaISlq and clicking the “Alerts” tab. After clicking the "Alerts" tab you will then choose "Set up a new Alert." Online Banking will then ask you to specify what type of alert you are creating and once you do, please select "Continue." You will then be asked to select the account you'd like the alert for, the type of alert and the dollar amount of your alert. By selecting "Finish," your alert will be saved.
Keep in mind that these alerts are sent via email and will only be directed to your cellular device if you have your email attached to your phone.
If you have any troubles setting up your balance alerts, you can contact our Tech Support Specialists directly 24/7 at 800-493-7562. They would be more than happy to walk you through the process.
Hope this is helpful, Frances! Keep in touch and have a great weekend.
Justin B, Mount Laurel
September 26, 2015 10:59:25 AM
1 person recommended this