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August 5, 2015 12:58:38 PM
In reply to shannon, newark
Welcome to TD Helps, Shannon. Sorry to hear that you will be closing your account.
We'd like to take this opportunity to share with you that we are committed to being available when you need us. If you have moved to a country outside the United States, we do have some options for you to do all of your banking without the need to visit a TD Bank Store.
With our Online Banking and Mobile App, your accounts are easier to manage than ever! Whether you're checking a balance, transferring funds, making a deposit or reviewing your account history, our powerful suite of online banking services has you covered.
If you still wish to close your TD Bank account, we respect your decision and would like to share some options with you.
If your account is currently at a zero balance, you may contact us directly at 888-751-9000. After account verification, our 24/7 Banking Specialists would be more than happy to help. Or, if you are enrolled for Online Banking, you may log in here: http://bit.ly/1eaISlq and send a Secure Message to request your account to be closed.
If your account has remaining funds, an easy way to close the account is via mailed written request. You may request to close your account and have any available money in your account be sent to you by check. You can mail a request with the following instructions:
▪Your account number(s)
▪Your request to close the account(s)
▪Your current address
For your security, please have the letter notarized. It can then be mailed to:
TD Bank, N.A
Your Home Store's Address
Your Home Store telephone Number
If you are unsure of which Store is your Home Store (the Store location where your account was opened at), take a look at: http://bit.ly/TDStores for our Store locations.
If you have any other questions, please do not hesitate to ask!
LiShu R, Mount Laurel
August 5, 2015 12:59:24 PM