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September 24, 2014 05:23:35 PM
In reply to jean, hallandale
Thank you for stopping by TD Helps today, Jean!
In order to receive a refund from an online purchase, you will need to contact the merchant directly. Depending on their return policy; it is determined by the merchant if a refund can be issued.
If the transaction was unauthorized you can dispute it by contacting us 24/7 at 888-751-9000 or by stopping by your nearest TD Bank. For a listing of TD Stores, please visit: http://bit.ly/TDStores.
We hope the information provided helps. Have a great evening!
Justin B, Mount Laurel
September 24, 2014 05:25:25 PM