Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
November 23, 2014 10:42:14 AM
In reply to Con, Philadelphia
Good morning, Con and thanks for connecting with us. TD Helps is dedicated to helping you with all your banking questions.
If you have previously made a purchase using your TD Visa Debit Card and later returned your purchase, your refund should be returned to the debit card you used on the original purchase.
Credits for merchant returns typically takes 3-5 business days to be credited back onto your TD Bank Debit Card. If you have yet to see your credit after 5 business days, you may connect with one of our Specialists 24/7 at (888) 751-9000. You may also reach out to the merchant directly for more information on their return policy.
Please note; depending on the merchants' return policies, some do require to swipe the physical card in order to process the refunds.
Let us know if you have any other banking questions. Have a fabulous day!
LiShu R, mount laurel
November 23, 2014 10:43:42 AM