Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I keep having fraudulent activity on my account is it possible that i can close my account not just my card and open a new one?
amber, New York
January 11, 2017 09:33:11 AM
In reply to amber, New York
Thank you for joining us here at TD Helps, Amber. You came to the right place for information.
We would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum, however; to best assist you, we ask that you contact us directly by calling 888-751-9000 to speak with a Banking Specialist, available 24/7 or visit your local TD Bank Store. Upon proper verification, we will be glad to review this payment(s) in question and assist in filing a dispute against the fraudulent transaction(s) on your account.
We'd also like to share with you a few tips on how you can help manage your identity, please click here for more information: http://bit.ly/1gE1jyH and also here: http://bit.ly/1q23MZt for "Fraud and Identity Theft" tips.
If your account was closed with a zero balance, you may wish to open a new account. Here at TD Bank, we offer many different types of accounts. You can get a personalized recommendation for checking accounts that could suit your needs by clicking here: http://bit.ly/1vW1xnU. Additionally a list of all of our checking accounts can be found here: http://bit.ly/Wczmq0. We can also provide a savings account option for you based on the simple questions asked here: http://bit.ly/1vW1DvM. And all of our savings accounts can be found at: http://bit.ly/1l6nLQ7.
Once you have decided on the account(s) you would like to open, to open an account(s) you can do one of the following:
1. Apply online by selecting the "Open Account" box located beneath each specific account listed at the links provided above
2. Call our Live Customer Service 24/7 at 888-751-9000 to apply by phone.
3. Or visit your local TD Bank http://bit.ly/TDStores.
Thanks again for your visit today! We welcome you back anytime with any other questions, and take care.
Customer Service Team, Mount Laurel
January 11, 2017 09:34:23 AM