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I had a cae loan with mercantile bank of Greeneville SC. I am trying to get a duplicate title and I was told by the DMV there is a lien on the vehicle. Trying to find out why.
Steve, Deltona FLA
November 18, 2014 01:21:47 PM
In reply to Steve, Deltona FLA
Thanks for coming to us on TD Helps with your question, Steve.
We're more than happy to provide you with details so you may obtain a duplicate title for your vehicle. To apply for a duplicate title you're required to give them a Release of Lien. We can provide you with the Release of Lien by fax or mail. If you'd like to make your request via fax, you may do so by faxing us at 207-753-3750. Please make sure the following information is provided in your fax:
Year, Make and Model of the vehicle
The approximate timing that the vehicle was paid off.
Indicate that you're requesting a Release of Lien for your vehicle.
Explain if you would like to have it faxed or mailed and make sure to provide the corresponding information.
Sign and Date
If you'd rather speak to someone to make this request or if you have any further questions, please contact our Financial Solutions Group 24/7 at 800-457-2387 (option 2). Please note, it takes two business days for us to send the information. If you request it to be sent via mail, please allow additional time as needed.
Thanks again for asking us here on TD Helps, Steve. Have an amazing day.
Sandy D, Mount Laurel
November 18, 2014 01:24:55 PM
In reply to Sandy, Mount Laurel
Hi, Iwork at Earl Stewart Toyota. I just faxed information to you regarding to get a lien release originating with Mercantile Bank. Please Let me know if you need anything else as we have purchased this vehicle and sold it to the auction. In order to get a duplicate, we need the original lien release. Thank you
Marcy, Lake Park
February 11, 2015 02:14:21 PM
In reply to Marcy, Lake Park
Good afternoon, Marcy and thanks for joining our conversations here on TD Helps.
Please keep in mind that the turnaround time for this request is typically 2-5 business days after the fax is received. To confirm the status of your request or find out if additional info is needed, please feel free to reach out to our Financial Solutions Group 24/7 at 800-457-2387 (option 2).
Just in case, if the loans were provided through TD Auto Finance, please contact a TD Auto Finance Representative. They are available Monday through Friday 8:00 am to 10:00 pm, and Saturday 8:00 am to 7:00 pm, at 800-556-8172 to help you.
Hope this helps, Marcy, have a great one!
LiShu R, Mount Laurel
February 11, 2015 02:15:41 PM