Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I want to send money to my uncle; since he has a td bank account, will it be available or will it not be available until Monday like the transfer process says?
March 17, 2018 09:46:58 AM
In reply to Brittany, Williamstown
Welcome to TD Helps, Brittany.
You have a great question, and we'll be happy to clear up any confusion.
Based on the information you have provided, it sounds as though you plan on taking advantage of TD Bank's Send Money feature to transfer funds to your uncle. If this is the case, we're happy to announce that, with this feature, you do have the ability to send transfer instantly!
In order to have funds instantly transferred to your uncle with Send Money, it's important to ensure that his email address or mobile phone number is registered with Zelle, or that his bank account is eligible to receive instant transfers. In the event that his email or phone number isn't registered with Zelle, or he's unable to receive instant transfers, that's okay, as he should still receive your transfer within 1-3 business days.
To take advantage of our Send Money feature, you'll first want to log into your Personal Online Banking, which you can do by clicking here: https://go.td.com/1eaISlq. If you haven't yet enrolled, that's okay, as you can start the enrollment process by clicking here: https://go.td.com/1lU2qfY. To fully enroll, you'll need your account number, debit card number, a valid email address, and your Social Security Number.
Once you have access to your account(s), you'll next want to click on the 'Transfers' tab towards the top of your screen. From here, you'll next want to select the 'Send Money' tab to access this application. If you haven't already done so, you'll first need to add your uncle, which you can do by clicking 'Add New Contact.' After his information has been successfully entered, you'll then want to select his name, followed by the transfer method you chose when entering his information (his account number, email address, or phone number). In this next section, you'll be able to select the amount you're looking to send, as well as the account you wish to have the funds debited from, and the delivery speed.
If your uncle has not yet registered his TD Bank account with Zelle, that's okay, as we'll be happy to assist him! First, he'll want to ensure that he has successfully logged into his TD Bank account using the links above. Once he has done so, he'll next want to select the 'Transfer' tab, followed by 'Send Money', and accept any terms and conditions. If he signs up for this service with his mobile number, he'll need to select text or call to receive a verification code. If he signs up using his email we'll send him a verification code by email. Next, he'll need to enter the code to verify his email address or mobile number, and he'll then have access to his accounts that are eligible for Instant Transfer. Then, he may simply choose the one he wishes to use!
If he has any trouble, or if you have any additional questions about our Send Money feature, our Tech Support Team is here to help! They may be reached by simply dialing 1-800-493-7562, 24 hours a day, 7 days a week!
We hope this helps, Brittany, and thanks again for stopping by!
Have an amazing weekend.
Brittany M, Mt. Laurel
March 17, 2018 09:48:04 AM