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If my account gets hacked into, is it protected against fraudulent transfers, such as wire transfer? If so, is there a limit on the amount of protection for this?
Alex, Kansas City
January 4, 2016 07:19:41 AM
In reply to Alex, Kansas City
Welcome to TD Helps, Alex.
We'll be more than glad to tell you a little bit about the security features we offer here at TD Bank.
First, we're happy to share that TD accounts are insured by the FDIC! For more specific information in regards to details and limits please visit here: http://bit.ly/19TDCe0.
We'd like to let you know that we are committed to providing a secure online experience that protects your confidential information. We recommend you check out this link: http://bit.ly/19nPcn5 for more information regarding all of the security features we employ on our website and via Online Banking.
TD Bank does offer alerts sent via email that can be set up through your Online Banking account. You can take a look here: http://bit.ly/1v1jUYC for a little more info about the types of alerts we offer. TD also offers multi-factor authentication while logging into your online profile, although this is not completed via email. More info about that can be found here: http://bit.ly/1KwhWI7. In addition to this, we take further authentication measures when enrolling in many online services and we invite you to check in anytime on our home page for updates to our services here at TD Bank.
In addition to the security features already highlighted, we also take other precautions to help protect our Customers’ accounts. Please view http://bit.ly/1npPddy for more information. You might also be interested to know that TD Bank offers a free year of McAfee Internet Security to our Customers, as well as a free download of IBM Security Trusteer Rapport software. Please check out these links for more information: http://bit.ly/1xvfehm and http://bit.ly/1yNtAZG, which also includes instructions on how to take advantage of these services.
We have a third party company who monitors TD Customers' debit card activities on behalf of TD Bank. When they detect any unusual or suspicious activities, they will reach out to our Customers at their telephone number on file directly to notify them as soon as possible.
We also invite you to take a look here: http://bit.ly/1pxZPLh for information on Security Frequently Asked Questions (FAQs) that may help if you have any additional questions or concerns.
For any online inquiries, just give a ring to our Tech Support Specialists at 800-493-7562, 24/7, or come in and see us! We're available at these locations and times: http://bit.ly/TDStores.
Thanks for reaching out to us, Alex and take care.
Alara B, Mount Laurel
January 4, 2016 07:25:27 AM