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I cannot access my account. It says to reset my password, which I have done 3 times and each time it says there is an error in saving changes, but it seems to have the latest change if I try to reset again using the same password. Is there an outage with your database layer or something? Why can't I log in to my account? I could yesterday.
August 11, 2016 04:34:15 PM
In reply to Jill, Ridgewood
Good afternoon Jill, welcome to TD Helps and thank you for sending us your question.
We were experiencing an issue with our online site and have resolved the issue. We apologize for any inconvenience this may have caused.
If you are still unable to proceed, please feel free to contact our Tech Support 24/7 at 1-800-493-7562. You may also wish to stop by any TD Bank Store for further assistance. For a list of hours and locations, please take a look here: https://go.td.com/1f9DSJR.
Thanks for the question, Jill. Let us know if there's anything else we can do for you.
Shanika A, Mount Laurel
August 11, 2016 04:36:58 PM