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is simple logging in the online account count considered to be active? How do you keep your active active without spending or makin withdrawals or deposits.
March 6, 2017 09:01:59 AM
In reply to oliver, hillsborough
Thanks for your question, Oliver. We'd be glad to share information on account statuses with you.
A checking or money market account is listed as inactive after 6 months of no Customer initiated activity. A savings account is listed as inactive after 9 months of no Customer initiated activity.
Please know that signing in to your online account is not considered activity. Activity is considered to be some type of transaction such as a deposit, transfer or withdrawal.
If you'd like to discuss your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope this helps and have a good day.
Megan K, Mount Laurel
March 6, 2017 09:02:08 AM