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I received a email from firstname.lastname@example.org, and one of your representative said it wasn't from your bank. He said that email from the TD Bank should end with td and .com. I just want to make sure whether the email was from TD Bank.
Jianxin, New York
July 14, 2016 11:27:29 AM
1 person recommended this |
In reply to Jianxin, New York
Welcome to TD Helps, Jianxin.
If you are enrolled in our EBill service you should be receiving emails with that email address. The email address Is email@example.com is correct.
If you have any additional questions, please feel free to contact our 24/7 Tech Support Team at 800-493-7562 and they will be happy to help! If you prefer, you can visit your local TD Bank Store. For hours and locations near you, check out: http://go.td.com/1f9DSJR.
Thanks for joining us, Jianxin!
Alara B, Mount Laurel
July 14, 2016 11:28:39 AM
1 person recommended this
In reply to Alara, Mount Laurel
well hello , My name is Bruce, as mentioned above I to received and email saying that the $105.00's , didn't go thru, But I don't have a TD Bank Account , I did at one time about 2-3 years ago, so why are whom ever trying to get Money from me ? Also it had the name in front of it , Fiserv, I'm a bit upset , Can you tell me why this is ? thank you and respect.
March 22, 2017 03:26:34 PM
In reply to Bruce, Newton
Welcome to TD Helps and thank you for sending us your question, Bruce.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 1-800-493-7562 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
Let us know if you have any other banking questions. Have a fabulous day!
Customer Service Team, Mount Laurel
March 22, 2017 03:27:48 PM