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June 17, 2015 02:54:10 PM
In reply to denise, neptune
Thanks for joining us here at TD Helps, Denise. We'd be happy to help clarify this for you.
When you are making a Bill Payment through TD Bank Online Banking, the date you select is the delivery date of your payment. This date is when your biller can expect to receive the payment through an electronic funds transfer. In some cases we are not able to complete an electronic funds transfer so we print a check and mail it to your biller, in this case the date you selected is the date the check should be delivered. Any date that is in grey and cannot be selected, is a date that we cannot deliver on. By default all weekends and holidays will not be available for selection of delivery.
To ensure your payments are received on time, we recommend scheduling your payments to allow enough time for processing before the due date. Please note actual processing is determined by the biller.
Bills paid electronically can be paid as soon as the next business day and will give you the option to choose the next business day on the calendar.
If you continue to experience any difficulties selecting a date, please contact us directly at 800-493-7562, option 3, to speak to a Tech Support Specialists, 24/7.
We hope this helps. Have a great one and let us know if you need anything else.
Yen D, Mount Laurel
June 17, 2015 02:56:11 PM