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September 16, 2014 03:09:49 PM
2 people recommended this |
In reply to Diane, NA
Thanks for connecting with us today, Diane.
We have a variety of options that could be used to transfer funds externally and the fees could vary depending of the chosen method. We will be glad to go over each method as well as any fees that may be charged.
The first option we have would be External Transfers. External Transfers are used if you're sending money from your personal account with TD Bank to your account at another Financial Institution. To use this service you would have to be enrolled in Online Banking. If you're not already enrolled, please click here: http://bit.ly/1lU2qfY. You will need your account number, debit card number and email address to get started. Once you're enrolled, you can initiate the transfer by using the "Transfers" tab. After selecting the "Transfers" tab you will then have to click "Transfer to Accounts Outside TD Bank." You would have to add your account at a different institution. To do so, select "Add a New Account." You will then be prompted to select the type of account followed by the account and routing numbers. Once you enter the required fields, the transfer service will then display whether or not you can make an immediate transfer. In some cases, a trial deposit is initiated at the receiving institution for verification purposes.
When sending an External Transfer, you will have two delivery options, three day or next day delivery. For the three day option, the fee is $3.00 whereas; next day delivery has a fee of $7.00. The next day delivery option is not available for Savings accounts. To qualify for the next day delivery option, you must wait 90 days from your first successful 3-day transfer and must not have had any transactions that overdrew your account in the past 90 days.
Another option we have available to you is Person-to-Person Payments. With this option you are able to send money from your personal account with TD Bank to someone else's account at another Financial Institution. This feature is also available via Online Banking. When you're logged it, you may click on the tab at the top of the page titled "Person-to-Person Payments." You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you. Next we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete you’ll be ready to send the payment!
You will also have two delivery options when sending a Person-to-Person payment, the three business day option; which has a fee of $1.00. You also have the option to send the payment with the next business day delivery; which has fee of $7.00. Again, the next day delivery option will become available to you after 90 days of your first successful 3 day transfer and your account must be without any overdrafts in the past 90 days.
External transfers and Person-to-Person Payments can only be conducted to or from a U.S. account in U.S. currency only. They can only be made from an Eligible Transaction Account: for example, personal checking, money market or savings accounts are usually allowed, with you as a signer on the account.
For the Terms and Conditions in addition to information on the payment methods and amounts, please check http://bit.ly/1pADlWD. If you have any difficulties, please contact our Digital Banking Specialists for assistance 24/7 at 800-493-7562. We recommend checking with the other Financial Institution to ensure no other additional information is required.
Another transfer type available to you is wire transfers. You can send wires to any bank within the country and across the globe! If you are making a transfer within the US, you will need to gather the name, address and ABA routing number of the receiving bank, the name of the account to be credited, the beneficiary address and the account number. Sending an international wire is a little different than one within the US. To send an international wire all you need is:
- The full name, address, including city, state/province, country and account number of the person/business (for Euro Zone countries – IBAN – International Banking Account Number) you are sending money to
- The full name and address, including city, state/province and country of the financial institution receiving the funds
- The amount and currency of the transfer
Keep in mind also that depending on the currency you are sending, some transactions may take longer than others. You may want to contact the other Financial Institution to determine what information they require to receive the wire. Take a look here, http://bit.ly/1cTejgt for fees that may apply for wire transfers. Please note that wire transfers can only be scheduled at a TD Bank location during lobby hours. For lobby hours and locations near you please take a look here: http://bit.ly/TDStores.
We hope you find this information useful, Diane. Please let us know if you have any other questions.
Cameron P, Mount Laurel
September 16, 2014 03:11:25 PM
In reply to Cameron, Mount Laurel
Is there a TD Bank fee to pull monies out of a TD account to an external account when initiated from an external account
Joesph, gREAT fALLS
January 27, 2017 12:48:05 PM
In reply to Joesph, gREAT fALLS
Thanks for joining in, Joseph.
Please know that transfers initiated at other financial institutions typically do not result in transfer fees as they are usually submitted to us as a direct debit or credit.
If you have any further questions, feel free to reach out to us directly. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helps, Joseph, and have a good day.
Megan K, Mount Laurel
January 27, 2017 12:48:17 PM
Cameron's response mentioned: "External transfers and Person-to-Person Payments can only be conducted to or from a U.S. account in U.S. currency only." Are banks in Puerto Rico eligible within this definition?
José, Bridgewater, NJ
February 8, 2017 10:05:02 AM
In reply to José, Bridgewater, NJ
Great question, Jose, and thanks for looking to TD Helps for your answer.
We apologize as Puerto Rico is not eligible for External transfers or Person to Person payments at this time.
Please reach out to us again though if you have any further questions. Have a great day!
Customer Service Team, Mount Laurel
February 8, 2017 10:07:00 AM
1 person recommended this
In reply to Customer Service, Mount Laurel
Why does this thread say there is a cost to transfer money, but there is a page where it says sending money is always free?
From this thread: "You will also have two delivery options when sending a Person-to-Person payment, the three business day option; which has a fee of $1.00. You also have the option to send the payment with the next business day delivery; which has fee of $7.00. Again, the next day delivery option will become available to you after 90 days of your first successful 3 day transfer and your account must be without any overdrafts in the past 90 days."
"It's free to send and receive money, wherever, whenever"
July 18, 2017 11:25:31 AM
In reply to m, miami
Hi M. Great question!
We've recently made some changes to what we offer for Person to Person transfers. We now offer 3 day and even instant transfers completely free of charge! It's called Send Money. You can sign up for Send Money through your Online or Mobile Banking using the same instructions we provided in the answer above.
We hope this helps clear up any confusion. If you have any questions about this service, please don't hesitate to give us a call 24/7 at 888-751-9000 or stop in to see us at any of our Stores. To find a location near you, please click here: https://go.td.com/1nq31dc.
Have a wonderful day, M!
Candice A, Mount Laurel
July 18, 2017 11:25:59 AM