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I want to withdraw pesos at an atm in mexico using a debt card or credit card. Is there a fee for this
Judy, Toms River
September 28, 2016 10:17:43 AM
In reply to Judy, Toms River
Good question and thank you for submitting it on TD Helps, Judy.
When traveling overseas, you should be able to make ATM withdrawals from any ATMs that display the VISA or NYCE logo. Please note; fees may apply when using a non-TD ATM. We encourage you to check out our current fee schedule here: https://go.td.com/1cTejgt as it outlines any applicable fees that may come into play when you use your TD ATM debit card out of the country. You also may be assessed an additional fee (surcharge) at the time of your withdrawal. This fee is set by the machine owner and not associated with TD Bank. Please know that we do have some deposit account products either will waive non-TD ATM fees or receive unlimited ATM surcharge refunds. Please refer to the same fee schedule provided above for more information.
There're a few options that you may use to notify us of your travel plans. First, you may notify us by sending us a Secure Message through your Online Banking account if you're currently enrolled. To send a Secure Message, please log into your account and click on the Customer Service tab and then select Send a Message. If you choose this option, please include the exact travel dates, destinations and if there will be any connecting flight locations if applicable. If you have personal TD accounts and are signed up for our Retail online banking, please click here: https://go.td.com/1eaISlq.If you are a TD Bank BusinessDirect user, please direct your browser to: https://go.td.com/1rvBmq8.
Additionally, you may contact our 24/7 Customer Service line at 888-751-9000 to have a Banking Specialist place a travel notification on your account, or you can do so in person at a local TD Bank Store during lobby hours. To find out the nearest TD Store near you, please visit, http://go.td.com/1f9DSJR.
We also invite you to visit here for a few tips to manage your money when traveling overseas: https://go.td.com/1fO8wKy, you may also want to review our international travel tips frequently asked questions by clicking here: https://go.td.com/1ltwDDc.
Just in case that you need to call us while you're outside the United States, you may do so by dialing 856-751-9000 or collect with operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
Last but not least, if you have a TD Visa credit card, we recommend speaking with our 24/7 TD Card Services Specialists at 888-561-8861for further assistance.
Thanks again for coming in today, Judy. Safe travel!
LiShu R, mount laurel
September 28, 2016 10:18:07 AM