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My debit card will not withdraw cash from my account why
Anthony J., St. John´s, Newfoundland
October 28, 2016 09:54:06 AM
In reply to Anthony J., St. John´s, Newfoundland
Thank you for coming to TD Helps, Anthony.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To better assist you with your card, please reach out to our 24/7 Banking Specialists directly over the phone at 888-751-9000. They'll be happy to help after account verification. Just in case that you need to call us while you're outside the United States, you may do so by dialing 856-751-9000 or collect with operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
If you are enrolled for online banking and you prefer, you may also send us a Secure Message so that we can review your card. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Noticing that you're writing in from Canada, if you're a Customer of TD Canada Trust, we recommend re-submitting your inquiry on TD Canada Trust's TD Helps page here: http://go.td.com/1Ymzfmu as you have reached the TD Bank in the United States. You may also contact them 24/7 directly at 1-866-222-3456.
Thanks again for stopping by, Anthony. Take care!
LiShu R, Mount Laurel
October 28, 2016 09:55:08 AM