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April 30, 2015 04:39:09 PM
In reply to audrey, wantage
Thank you for visiting us here at TD Helps, Audrey.
For the protection and security of your account, there are some standard limits on debit card activity that may vary depending on your account with us, but we understand there may be times when you may need to make a purchase which is higher than these limits set on your card. We will be more than happy to help provide you with some options.
You can call us directly 24/7 at 888-751-9000 and after account verification, one of our Customer Service Representatives would be happy to assist you with this request.
You can also send us a written request via fax. You can send the fax to out Fulfillment Team at 856-533-1138 and please include the following information:
• Subject: Limit Increase • Account Number • Debit/ATM Card Number • Your Name • Contact Telephone Number • Amount of increase or decrease • Indicate - Visa, POS, ATM • Your Signature
Lastly, you may also stop by your local TD Bank Store during lobby hours for assistance. For hours and locations near you, click here: http://bit.ly/TDStores.
Please note, limit increases are temporary and the transaction must be completed the same day of the limit increase is granted. If you are interested in a permanent limit increase or decrease, you must visit your local TD Store location to make the request.
We hope the information provided helps, Audrey. Please don’t hesitate to write back if you have any other questions. Have a good day.
Justin B, Mount Laurel
April 30, 2015 04:40:01 PM