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April 6, 2015 06:53:27 PM
In reply to Jess, Holbrook
We hope you're having a good afternoon, Jess! We're sorry for any confusion and would be happy to assist you with your account.
On some of our Checking accounts, there is a minimum daily balance required in order to avoid a monthly maintenance fee. If your account falls below this minimum balance, the maintenance fee would be assessed on the last day of the statement cycle.
We invite you to take a look at our current Checking products here: http://bit.ly/1oXjGgF, so that you may try to find your account type and learn more about the balance requirements. Or, we encourage you to contact our 24/7 Customer Service line at 888-751-9000 and we would be happy to review your account type with you then. We apologize that we're unable to do so from here, as we do not have access to your personal information since this is considered an unsecured forum.
If you'd prefer, you also have the option of sending a Secure Message through Online Banking. If you are not enrolled in Online Banking and would like to be, please click here to begin: http://bit.ly/1lU2qfY. Once you are enrolled, please sign into your account at http://bit.ly/1eaISlq and click on the "Customer Service" tab and then select "Send a Message." You may also visit any TD Bank location during lobby hours for assistance as well. Please visit: http://bit.ly/TDStores to find location near you.
We hope this information helps, Jess and let us know of any other questions. Take care!
Kristen P, Mount Laurel
April 6, 2015 06:55:55 PM