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I will be in Mexico is there a TD bank in Merida, Mexico?
Barbara, Grand Pre
January 27, 2018 07:22:51 AM
In reply to Barbara, Grand Pre
Good morning, Barbara.
Welcome to TD Helps!
Currently, TD Bank is located along the east coast of the United States, from Maine to Florida, and we apologize as we do not have any locations in Mexico. However, we're always looking to ways to expand our footprint, and we'll be happy to pass along your feedback!
While we do not have any locations in Mexico, please don't worry, as you'll still have access to your account(s) while you're traveling!
If you haven't already done so, we'd like to invite you to download our mobile app, so that you may monitor your accounts on the go, as well as access some of TD Bank's great features, such as Send Money and Bill Pay. You can even make mobile deposits directly to your account using this feature. To learn more about our mobile app, check out the link here: https://go.td.com/1hOPk1H. By using this link, you can even download the app directly to your smartphone!
As always, you're also welcome to use your Personal Online Banking to monitor and access your accounts while abroad. This link here: https://go.td.com/1eaISlq will allow you to log directly in. Banking Specialists are also here to help should you need to speak with a live person during your trip. To reach a Specialists toll free, simply dial 1-856-751-9000, 24 hours a day, 7 days a week. You may also call collect with operator assistance from any landline device by asking the operator to dial (215)-569-0518.
As a friendly reminder, should you be unable to get in touch with a Specialist over the phone; you also have the option of sending us a secure message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
Before your trip, we'd also like to recommend connecting with us in whichever method you find convenient so that a travel notification may be added to your account. By doing so, you'll have the peace of mind in knowing that you may use your debit card worldwide, wherever VISA is accepted, without any disruptions.
We hope you have a great trip in Mexico, Barbara!
Have a great weekend!
Brittany M, Mount Laurel
January 27, 2018 07:23:22 AM