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If these services do not currently exist, is this something that TD Bank might offer in the future?
September 10, 2015 12:30:27 PM
1 person recommended this |
In reply to AnneMarie, Vienna
Thanks for reaching us on TD Helps, AnneMarie and we'd be glad to help you!
Though we do not offer an alert type similar to what you described in your question, we thank you for your feedback and we'll be sure to pass it along!
We do still have some suggestions for you in order to keep track of your balance. Online Banking and TD Bank Mobile App are great features we offer to help you keep track and manage your account(s). If you are not enrolled in Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your account number, your social security number, a TD Bank ATM/Visa Debit Card, and your email Address. Once you’re enrolled through the TD Bank website, you can then sign up for balance alerts.
If you have any trouble enrolling in Online Banking, we ask that you contact us directly 24/7 at 888-751-9000 or visit your local TD Store during lobby hours. For hours and locations near you please visit http://bit.ly/TDStores.
TD Bank offers email alerts. If you chose to have your statements electronically delivered to you, you will receive an email alert stating when it is available for viewing. You will also receive an email alert if you chose to be notified of your balance threshold or when a new secure message has come through the TD Bank website.
You can view more information on how to set these alerts by logging onto your Online Banking and clicking the “Alerts” tab. After you select the "Alerts" tab, you will then need to select "Set up a new Alert." Online Banking will then ask you to specify the type of alert you would like to create. By selecting "Continue," you will then be directed to another page that will ask you to further specify your alert and you will finalize the alert by selecting "Finish."
If you have any questions about setting up a balance alert or if you're having trouble, feel free to contact our Tech Support Specialists 24/7 by dialing 800-493-7562. They will be more than happy to help you. You may also visit a TD Store during lobby hours for help. For Store locations and their hours please visit http://bit.ly/TDStores.
We hope that you find this information useful, AnneMarie. Have a good day.
Megan K, Mount Laurel
September 10, 2015 12:30:52 PM
2 people recommended this