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August 10, 2015 04:27:03 PM
In reply to Tattiana, Philadelphia
Good afternoon, Tattiana! Welcome to TD Helps.
Before you close your account, first we'd like to let you know that we are committed to your satisfaction as a Customer. If you have any questions or concerns about your banking experiences, we invite you to discuss them with us at a TD Store. We're available near you - please find your closest Store and lobby hours here: http://bit.ly/TDStores. Or, reach us at 888-751-9000 and we can certainly provide some banking options for you.
If you still choose to close your account, we understand and would be happy to help. If you have a Personal account with a remaining balance, we'd recommend visiting any TD Bank Store near you to withdraw the funds and request that the account be closed. Please visit the above link to find a convenient location for you.
Another easy way to close the account with a balance is via mailed written request. You may request to close your account and have any available money in your account be sent to you by check. You can mail a request with the following instructions:
▪Your account number(s)
▪Your request to close the account(s)
▪Your current address
For your security, please have the letter notarized. It can then be mailed to:
TD Bank, N.A Your Home Store's Address or, P.O. Box 1377 Lewiston, Maine 04243-1377
If you know which location is your Home Store, you may find the address listed here: http://bit.ly/TDStores.
If you bring your account balance to zero, you're also welcome to send a Secure Message via your Online Banking account by logging in at http://bit.ly/1eaISlq and clicking the Customer Service tab. You'll find a link to send a message where you can enter your request. Please be sure to specify the account number your wish to close if you choose to use this method.
Please note that if you'd like to close a Business account, this must be completed at a TD Bank Store location.
We hope to hear from you soon Tattiana!
Customer Service Team, Mount Laurel
August 10, 2015 04:29:51 PM