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I will be visiting Sao Paulo, Brazil. Will I be able to access local currency via ATM from my TD Bank accounts, while I am in Brazil?
November 18, 2015 11:41:25 AM
In reply to James, Bethlehem
We appreciate your visit and would be glad to help, James. Welcome to TD Helps!
We are happy to say, your Visa Debit Card is convenient, secure and rewarding- so you can shop and bank with confidence. You can use your debit card at millions of locations that accept Visa across the globe. For few a tips to manage your money when traveling please check out: http://bit.ly/1fO8wKy, you may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc . When making an ATM withdrawal from an international location, please make sure that the ATM machine displays either the VISA or PLUS logo. The TD Bank Debit Card may also be used to obtain a VISA Cash Advance if a compatible ATM is not available. Please note non-TD ATM fees still may apply. Many ATMs outside the United States limit withdrawals to Checking accounts only, TD Bank Online can be used to transfer money from your savings account to your Checking account should more funds be needed. We encourage you to check out our current fee schedule, http://bit.ly/1cTejgt, as it outlines any applicable fees that may be assessed when you use your Debit Card out of the country.
Prior to your travels, we do ask that you place a travel notification on your account before you leave the country so you don't run into any interruptions with your card. To do so, you may contact our 24/7 Customer Service line at 888-751-9000 to have a Customer Service Representative place a travel notification on your account(s).
You may also send a Secured Message through Online Banking as well. If you are not enrolled in Online Banking, please click here: http://bit.ly/1lU2qfY. You will need your Account Number, Debit Card Number, Social Security number, and E-mail Address. Once you are enrolled, please sign into your account and click on the Customer Service tab and then select Send a Message. If you choose this option, please include the exact travel dates along with the destination(s). If you need help enrolling, please contact our Banking Specialist 24/7 at 888-751-9000. After account verification, our Specialists would be happy to help.
If you are unable to call or send an email, you can always visit your local TD Bank and have a Customer Service Representative place the travel notes for you. Please visit: http://bit.ly/TDStores to find TD Bank near you.
Additionally, we also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues. For more travel tips while travelling outside the US, please visit http://bit.ly/1gDrDYu.
If you need to contact us while you're out of the country, you may reach us at (856)-751-9000. Additionally, you can call collect from a landline at (215)-569-0518.
Hope this helps. Have a great day!
Yen D, Mount Laurel
November 18, 2015 11:43:07 AM