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January 26, 2015 06:22:19 AM
In reply to Jim, Broomall
Great having you here on TD Helps, Jim and we can certainly provide you the steps for this today.
In order to remove a Biller that you no longer need listed on your Bill Pay account, you must first log in to Online Banking and you may do so here: http://bit.ly/1eaISlq. Once logged in, please follow these steps:
-Select the "Bill Pay" tab
-Select the tab entitled "Manage your bills"
-Select the biller you'd like to remove from the dropdown menu
-Select the delete option
-Confirm your choice
If you need to delete a biller from your BusinessDirect log in, you would follow similar steps. First, you would have to log in here: http://bit.ly/1rvBmq8. Once you are logged in, you would then select the "Bill Pay" tab. Beneath the tabs, there are options listed, one of them being "Manage Payees." When you select this option, all of the payees you have will be listed on the page. All you have to do then is select "Delete" next to the desired entries. After you confirm their deletion, they will no longer show up on your list.
If you run into any trouble deleting your biller or would like someone to walk you through the process, you may contact us 24/7 at 800-493-7562, at Option 3. Our Tech Support Specialists would be happy to help you with all your Online Banking needs. As always, you may visit a TD Store during lobby hours for assistance. For Store locations and hours please visit http://bit.ly/TDStores.
Hope these steps work for you, Jim and let us know how it goes! Thanks again for the question and enjoy your day!
LiShu R, Mount Laurel
January 26, 2015 06:23:17 AM