Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I recently had to move and I am looking for a job, my account got into the negative because of auto-pays I had on it. I was wondering if there was a way I could freeze my account until I start working again so I don't get charged more overage fees?
November 14, 2016 08:37:31 AM
In reply to Courtney, Leesville
We understand your concern, Courtney, and we'd be glad to discuss them.
We apologize for any inconvenience however we are unable to suspend an account as you mentioned at this time. If you'd like to discuss your banking situation in greater detail, our Banking Specialists may be able to provide insight and we recommend reaching out to them directly.
To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon and have a lovely day!
Megan K, Mount Laurel
November 14, 2016 08:37:44 AM