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There should be a way clients can receive their balance via text. Such as the option to be notified when a transaction is credited and or debited.
April 27, 2015 10:25:22 AM
In reply to Leslie, Margate
We appreciate you coming to TD Helps, Leslie.
Although TD Bank does not offer a text feature for account balances and history at this time, we appreciate your question and will be happy to pass along your comments so that we can provide a more convenient and comfortable banking experience for all of our Customers. We invite you to check in anytime at www.tdbank.com for updates to our services here at TD Bank. Stay tuned!
With that being said, at this time we invite you to use the TD Mobile App for all of your on-the-go banking needs. You're also welcome to reach us anytime, 24/7 at 888-751-9000, to make use of our convenient automated system, or chat with a Specialist by pressing "0." We'll be able to give you your balance and recent transactions right away upon proper account verification.
If you're interested in using our Mobile App and have an Android or iPhone, please click here: http://bit.ly/1opBqUt. You can input your mobile phone number for a text message containing the TD Bank Mobile App link. You can also visit the App Store or Google Play in your phone for a direct download. Please keep in mind that you'll need to have first enrolled for Online Banking in order to use the app, and your user name and password will be the same for both features.
If you'll need to sign up for TD Bank Online Banking, you'll be glad to know that it is quick and easy! If you have your account number, ATM/Debit Card number and Social Security number, you can use our enrollment self-service link at: http://bit.ly/1lU2qfY to sign up. Once there, you will need to choose Personal from the drop down box and complete three steps. After those 3 steps are completed, you will have immediate access to your account(s) online. If you don't have some of this info, no worries, just contact a Banking Specialist at the number mentioned above who can enroll you right over the phone, or visit your local TD Bank store. Please find a list of our stores convenient for you at: http://bit.ly/TDStores.
Once you're using Online Banking or if you already are, you may also like to take advantage of our Alerts service. Right now, TD Bank offers email alerts for your account that can be set up via Online Banking. Take a look here: http://bit.ly/1v1jUYC for a little more info about the types of alerts we offer.
To set your alerts, just log into your Online Banking here:http://bit.ly/1eaISlq and click the “Alerts” tab. After clicking the "Alerts" tab you will then choose "Set up a new Alert." Online Banking will then ask you to specify what type of alert you are creating and once you do, please select "Continue." You will then be asked to select the account you'd like the alert for, the type of alert and the dollar amount of your alert. By selecting "Finish," your alert will be saved.
Keep in mind that these alerts are sent via email and will only be directed to your cellular device if you have your email attached to your phone.
If you have any troubles setting up your balance alerts, you can contact our Tech Support Specialists directly 24/7 at 800-493-7562. They would be more than happy to walk you through the process.
We hope this helps and take care!
Brian M., Mount Laurel
April 27, 2015 10:25:57 AM