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I need to know if a certain check number cleared but I am not sure what month it would have been. Is there a way to search for that check number online other than opening each statement for the past 18 months and looking at them.
barb, hendersonville nc
October 14, 2014 09:22:17 AM
3 people recommended this |
In reply to barb, hendersonville nc
Welcome to TD Helps and thank you for sending us your questions, Barb.
If the check you are looking for posted to your account during your current or previous statement cycle, you may first access your on line banking by using your user Name and Password and then follow the instructions below to locate the check image:
If you are using our retail on line site, please use this link to sign on first: http://bit.ly/1eaISlq:
1. Click on the Accounts tab
2. Click on the blue hyperlink of your accounts name
3. Click on "Power Search" link, which is located on the right hand side of Account History.
4. Enter the Check Number you are looking for and click on Search.
If the check has been presented for payment, click on the “View Check Image” link next to Check Number to obtain a front and back copy of the check.
If you are using our Business Direct on line site, please use this link to sign on first: http://bit.ly/1rvBmq8
1. Click on the Accounts tab
2. Click on the blue hyperlink of your account name
3. From the drop down arrow, select "Show All", it is under Account History
4. From the drop down arrow, select "Check", it is next to Type
5. Enter the Check Number you are looking for in "From Check" field
If the check has been presented for payment, click on the “View” link under the “Check Image” column located on the far right hand side of the screen to obtain a front and back copy of the check.
If the check you are looking for has posted to your account prior to the previous statement cycle, you will need to search your previous statements for additional information. You mentioned you prefer not to go through your statements to view this information; you may also obtain this information by visiting your local TD Bank store, sending us a secure message via your on line banking or contacting us at 888-751-9000, 24/7 to speak with a TD Bank Banking Specialist who can assist you after account verification. To find out TD store locations near you, please visit, http://bit.ly/TDStores. Please note that there may be fees associated with a request if you are to order multiple copies, we invite you to view our Fee Schedule: http://bit.ly/1cTejgt. However, there is no charge for confirming if certain checks have been posted to your account.
Barb, we hope this information helps and enjoy the rest of your day!
Elizabeth D, Mount Laurel
October 14, 2014 09:35:19 AM