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My account has been compromise this weekend, and over $3000. 00 Has been taken, if I can setup alert either to my cell phone or email, I will be aware of the transaction and be able to make sure to stop it or call the Freud department.
October 16, 2014 06:00:10 PM
5 people recommended this |
In reply to Moshe, Piscataway
Thank you for joining us on TD Helps, Moshe!
It is very important to keep track of your accounts and we're sorry to hear that you've had this experience. Even though, we are not offering text alerts at this time, we are happy to provide other options on how you can manage your finances.
Online Banking and TD Bank Mobile App is one feature we offer to help you keep track and manage your account(s). If you are not enrolled in Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your account number, your social security number, a TD Bank ATM/Visa Debit Card, and your email address. Once you’re enrolled, you can then use your TD Bank Mobile App on-the-go, anytime, anywhere. To download the App, you could click here: http://bit.ly/1opBqUt and input your cell phone number for a text message of the TD Bank Mobile App to download or visit your phone's application store. If you have any trouble enrolling or with setting up the Mobile Banking application we ask that you contact us directly. You may do so 24/7 by dialing 800-493-7562 and speak to our Digital Banking Specialists. After account verification, they'll be happy to assist you with all of your Online Banking needs. If you'd prefer to speak with someone in person, you may also visit your TD Store during lobby hours for assistance. For hours and locations near you please visit http://bit.ly/TDStores.
TD does offer email balance alerts and notifications when your statement comes to completion. If you choose to have your statements electronically delivered to you, you will receive an e-mail alert stating when it is available for viewing. You will also receive an e-mail alert if you chose to be notified of your balance threshold or when a new secure message has come through the TD Bank website. You can view more information on how to set these alerts by logging onto your Online Banking and clicking the “Alerts” tab.
We hope this helps, Moshe and if you have any further questions please let us know.
Cameron P, Mount Laurel
October 16, 2014 06:00:58 PM
1 person recommended this