Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I need to know which banks you are working with in terms of cashing the bank draft which is prepared by your bank?
Thank you in advance.
Mr. Cenk, Istanbul
November 5, 2015 08:02:26 AM
In reply to Mr. Cenk, Istanbul
Welcome to the TD Helps community, Cenk.
Currently TD Bank is not affiliated with any banks in other countries nor has any Store locations there; however, we are happy to inform you that you can use your TD Visa debit card at any locations that accept VISA across the globe! While you are away, you can also make ATM withdrawals from any machine that displays the VISA or NYCE logo. Please note; each time a Non-TD Bank ATM is utilized, including international ATMs, a non-TD ATM fee may apply depending on your account type. For more information on our fee schedule, please take a look here: http://bit.ly/1cTejgt. You also may be assessed an additional fee (surcharge) at the time of your withdrawal. This fee is set by the machine owner and not associated with TD Bank. We'd like to share with you that we do have some deposit account products either will waive non-TD ATM fees or receive unlimited ATM surcharge refunds. For more information, please refer to the fee schedule provided above.
At this time, TD Bank is not charging international transactions fees when making purchases with your TD debit card outside of the U.S.
To make sure you do not experience any acceptance issues, we recommend placing a travel notification on your account before you leave for your trip. You can do so anytime by calling our 24/7 Customer Service line at 888-751-9000.
If you are enrolled in Online Banking, you can submit your travel notification via secure message. To send a secured message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center.” In your message, please include the dates and destination(s) you will be traveling. If you are not enrolled for Online Banking, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, TD Bank ATM/Visa Debit Card, your account number and e-mail address. Once you have successfully enrolled, you will have immediate access to your account(s).
When you place travel notifications, it makes us aware of foreign transactions on your account and help monitor your account's security. While traveling, we also recommend carrying more than one method of payment, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc .
If you have a TD Visa Credit Card, please call us at 1-888-561-8861 to place your travel notification 24/7 with a TD Card Services Representative. They'll be happy to answer any questions you may have about international transactions fees as well.
Hope this helps and have a nice day.
Brian M., Mount Laurel
November 5, 2015 08:04:49 AM
In reply to Brian, Mount Laurel
Dear Team Member, this is not the answer to my question. My question is I have a Bank Draft given by your Bank, and I need to cash that draft. I live in Turkey, therefore, I am asking you how can I cash that draft? Can I open a non-residential account and cash it to there and then transfer it to my account in Turkey?
Mr. Cenk, Istanbul/TURKEY
November 5, 2015 09:06:23 AM
In reply to Mr. Cenk, Istanbul/TURKEY
Thanks for getting back to us, Cenk.
We apologize for any confusion.
For a non-US resident to open an account with us, you will need to visit us at a TD Bank Store, during lobby hours. If you are in the U.S. or will be visiting the U.S. in the near future, check out our Store locator for our hours and locations here: http://bit.ly/TDStores. However, we recommend contacting a financial institution in Turkey for more options on cashing a draft.
Have a nice day.
Brian M., Mount Laurel
November 5, 2015 09:07:00 AM